Please take a moment to read our policy before reaching out to us.
All price match requests MUST meet the following conditions:
- If you find a product you purchased from Ski West (online or in store) priced lower by a competitor, or if the product has been decreased on our website or in store within 7 days of purchase, we will refund your account the difference in Ski West store credit. For any post-purchase price matches we will deduct any free services provided to you at the time of purchase (i.e. mounting services, boot fit packages, heat molds, etc). We will also deduct any freebies and giveaways from a post-purchase price match.
- We only consider price matches from Canadian competitors. Our customer service staff must be able to verify the price via online website. If the competitor charges a shipping fee, we will also factor in this cost.
- The product must be identical in model, size, color, and year of fabrication. The product must be in stock and available for immediate purchase from the competitor at the time and price you requested. Out-of-stock products will not be considered.
- If your price match request is approved, we do not include free services such as binding mounts, ski prep, or hot wax at the time of purchase. Nor do we cover price-matched products with our "Love Your Ski Guarantee" or "Boot Fit Guarantee". To review our service prices, please click here.
Exclusions
We DO NOT price match the following:
- Junior ski/snowboard equipment
- Products that are marked down 40% off or more by a competitor
- Products that are less than $75
- Items that you purchased from Ski West at 30% off or more
- Online Marketplaces (such as Amazon, eBay, Last Hunt, Evo, Bobleisure, etc). Competitors offering clearance, blowout, or liquidation sales will not be considered.
* In-store price match requests will not be considered or accepted on Holidays and Boxing Day.
* We reserve the right to exclude free shipping and we reserve the right to decline price match requests at our discretion. Thank you in advance for your understanding.
How do I request a price match request?
For price match requests, please send an email to [email protected], and include the following:
- Link to the competitor website you'd like us to price-match
- The size, color, and model of the product
